Shipping policy
本地郵寄
順豐速遞 HK$ 30
滿HK$500免運費
一至三個工作天
逢星期一至五中午12點前落單即日寄出 (公眾假期除外)
星期五中午12點後及星期六日的訂單將於星期一寄出
** 貴重物品（單一訂單內任何商品價值為港幣3,000元或以上），須由收件人親身簽收。我們不接受將包裹交予未經授權的第三方、管理處或放置於門外。如送貨時無人親身簽收，我們有權安排重新送貨，相關附加費用（如有）將由買家承擔。 **
澳門郵寄
順豐速遞 HK$ 40
國際郵寄 (International Shipping)
US, UK, AU: Standard Air Shipping HK$120
Rest of the world: Standard Air Shipping HK$150
自取
地址 : 觀塘巧明街95號世達中心12樓E室
電話 : 2763-6337
辦公時間 :
Monday - Thursday：11am - 7pm
Friday：11am - 8pm
Saturday：1pm - 5pm
Close on Sunday & Public Holiday
** 請於收到取貨通知後三個月內提取，逾時將不會予以保留，並不作另行通知。 **
Local Post
SF Express HK$30
Free shipping above HK$500
1 to 3 working days
Orders placed before 12 noon from Monday to Friday will be dispatched on the same day (except public holidays)
Orders placed after 12 noon on Friday and on Saturday and Sunday will be shipped on Monday
** For all local deliveries, goods valued at HK$3,000 or above must be personally received and signed for by the recipient. PandaCamera shall not be liable for any delay, re-delivery, additional cost, or related risk arising from the customer's failure to arrange personal acknowledgment of receipt, and reserves the right to charge a reasonable re-delivery fee where applicable. **
Macau Shipping
$40 charge for SF Express
International shipping
US, UK, AU: Standard Air Shipping HK$69
Rest of the world: Standard Air Shipping HK$89
Self-pickup in Kwun Tong Showroom
Address: Flat E, 12/F, World Tech Centre,
No.95 How Ming Street, Kwun Tong, Hong Kong
Contact: (852) 2763-6337
Opening Hour:
Monday - Thursday：11am - 7pm
Friday：11am - 8pm
Saturday：1pm - 5pm
Close on Sunday & Public Holiday
** Please collect your order within three months from the date of the collection notice. Any item not collected after this period will no longer be retained, and no further notice will be issued. **
運送政策
運送處理時間
所有訂單將在2-3個工作天內處理。訂單不會在週末或假期發貨或送達。
如果我們遇到訂單量高的情況，運送可能會延遲幾天。請在運送期間允許額外的時間。如果您的訂單運送有顯著的延遲，我們將通過電郵或電話與您聯繫。
送達估計
標準運送的預計送達時間為3-5個工作天。快遞運送的預計送達時間為1-2個工作天。
由於天氣、海關或其他不可預見的情況，送達可能會偶爾延遲。
運送確認
您的訂單發貨後，您將收到一封確認電郵。
關稅和稅收
www.pandacamera.com.hk 不負責您的訂單所產生的任何關稅和稅收。所有在運送期間或之後徵收的費用均由客戶負責（關稅、稅收等）。
損壞
www.pandacamera.com.hk 不對運送期間或遺失的產品負責。如果您收到的訂單有損壞，請聯繫運送承運人提出索賠。
請保留所有包裝材料和損壞的貨物，以便提出索賠。
退貨政策
我們的退貨政策提供了有關退貨選項和程序的詳細信息。您可以在[return and refund policy]找到它。
聯繫我們
如果您對我們的運送政策有任何疑問，請聯繫我們：
通過電郵：cs@pandacamera.com.hk
Shipping Policy
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery Estimates
The estimated delivery time for standard shipping is 3-5 business days. The estimated delivery time for express shipping is 1-2 business days.
Delivery delays can occasionally occur due to weather, customs, or other unforeseen circumstances.
Shipment Confirmation
You will receive a shipment confirmation email once your order has shipped.
Customs, Duties and Taxes
www.pandacamera.com.hk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
www.pandacamera.com.hk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our return policy provides detailed information about options and procedures for returning your order. You can find it [return and refund policy].
Contact Us
If you have any questions about our shipping policy, please contact us:
By email: cs@pandacamera.com.hk